What We Collect and Why We Collect It
When you create an account, we collect your name, contact details and a verified identity document. This is standard for any platform processing real-money transactions. When you fund your account through JazzCash, Easypaisa or Raast, we record the transaction reference, amount and wallet identifier — enough
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to reconcile your balance and handle any dispute. We do not store your mobile wallet PIN or bank credentials; those stay inside your own app. We also collect device and session data — your browser type, IP address and pages visited — so we can detect
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unusual login attempts and keep your account safe. Cookies track your session state, not your personal identity. If you contact our support team, the conversation is logged so we can follow up accurately. All data we hold is used only for running your account, processing payments
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and meeting our obligations under applicable law in the regions where we operate. We do not sell your information to marketing companies. Retention periods follow the legal requirements of the jurisdiction relevant to your account, and data no longer needed is deleted on schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.